As account manager at Best furniture store fine furniture, you my ... As account manager at Best furniture store fine furniture, you manage store credit. Today you will reject an application by Frank Lee. Even if his income is high enough,
As account manager at Best furniture store fine furniture, you manage store credit. Today you will reject an application by Frank Lee. Even if his income is high enough, its payments on its last RWO college loans were overdue, and has three bank credit cards, all the accused at the upper limit, at which he made only the minimum payment for three months.
The following letter is a project to give new Frank Lee. Comment on the letter
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Dear Frank:
No, you can not have a Best Furniture credit card, at least not now. Get your finances in order and try again.
Fortunately for you, there is an alternative. Put what you want on layaway. The furniture that you want to be held for you, and pay a little each week or each month will be a good self-discipline.
Engoy you Furnituee Best!
Sincerely,
Dear Frank,
Thank you for your interest in opening a credit card with us. At this moment I regret to inform you that we are unable to open one for you at this time.
Please feel free to try our layaway program.
Thank you again for your business.
Sincerely,
Best Furniture
Do not give your letter. You are telling him how much he is out ... It is a harsh and nasty letter. If you were a professional, you would know how to write a letter. If I received your letter. I never go back to the store and shop. It's one thing to know that someone has bad credit. but that's another thing to do and there is defamation in the face. You talk about self-discipline. Who are you to tell him that! Its financial problems are NOT your business res. You want to thank him for the application ... If you tell him thank you, he will continue to shop at your store. But if you seed him this letter you wrote, it will never return! If he reads your letter I hope it never comes and shops at your store!
Posted on May 3, 2010.